Ujala Online – Privacy Policy

This Privacy Policy explains how Ujala Online, operated by AJ CodeToCure Technologies Pvt. Ltd., collects, uses, and protects your personal information when you use our mobile application. By using Ujala Online, you agree to this policy.

1. Information We Collect

• Full name, email address, and phone number
• Profile photo (optional)
• Delivery address and city
• CNIC number and CNIC images (for Delivery Boys and Mart Owners only)
• Bike model and bike registration number (for Delivery Boys only)
• Mart name, mart logo, and mart details (for Mart Owners only)
• Order history and cart information
• Firebase Cloud Messaging (FCM) token for push notifications
• Device information and IP address

2. How We Use Your Information

• Create and manage your account on Ujala Online
• Process and deliver your orders from multiple marts
• Allow Mart Owners to list and manage their products
• Allow Delivery Boys to receive and complete delivery assignments
• Send push notifications for order updates and alerts
• Verify identity through CNIC for service providers
• Improve app performance and user experience
• Comply with legal and regulatory requirements

3. Data Security

• All API communication is secured using JWT (JSON Web Token) authentication
• Data is transmitted in encrypted form over secure HTTPS connections
• Our backend is built on Node.js and hosted on AWS (Amazon Web Services)
• Servers are protected with industry-standard security configurations
• While we implement strong security measures, no system is 100% secure. Please keep your login credentials confidential.

4. User Roles & Data Usage

• Service Taker (Shopper): Name, email, phone, address, order history, and favourites are collected for shopping purposes.
• Mart Owner: Additionally collects mart name, logo, CNIC (front & back), owner phone, and city to verify and create the mart on our platform.
• Delivery Boy: Additionally collects CNIC (front & back), bike model, and bike registration number to verify identity and manage deliveries.

5. Permissions We Request

• Camera & Storage: To upload profile photos, CNIC images, and mart logos
• Location: To deliver orders to your correct address
• Notifications: To send order updates and delivery alerts
• Internet: Required for all app functions

6. Data Sharing

• Mart Owners — to fulfill your orders (name and delivery address only)
• Delivery Boys — to complete deliveries (name and address only)
• AWS — for secure data storage and hosting
• Firebase — for push notification delivery
• Legal authorities — only when required by law

7. Data Retention

We retain your data as long as your account is active. If you delete your account, all your personal data including profile, orders, addresses, favourites, mart details, and listed products will be permanently deleted from our systems.

8. Your Rights

• Access and update your personal information anytime through the app
• Request deletion of your account and all associated data
• Withdraw consent for notifications through device settings
• Contact us for any privacy-related concerns

9. Children’s Privacy

Ujala Online is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us personal information, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website. Continued use of Ujala Online after changes means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@ajcodetocure.com
• Phone: +92 332 255 9502
• AJ CodeToCure Technologies Pvt. Ltd.
• Website: www.ajcodetocure.com

© Ujala Online – Privacy Policy